Work Area Protection:   Production area is fully secured, which is   utilized only for Medical Transcription and   medical billing work, not for any other   activity. The work area is under ADT   security system and locked up when not   in use.

•   Smoke detectors and fire extinguishers as safety precautions are in   place. These are checked and maintained regularly.
  
•   Admission to the work area is restricted only to authorized personnel.
  
•   Prior permission of management is mandated for outside guests,   maintenance staff and people other than the authorized personnel to   enter  the work area.

Equipment Protection:

•   The Server and networked PCs deployed for Medical ranscription/Billing   are not used for any other purpose.
•   Access to particular PCs is allowed only to the user and is password   protected.
•   The internal network is behind a rugged firewall and anti-virus   software, which protects external intrusion and infringement of data.
•   Reports used as work specimen to prospective clients and for training   purposes are free from doctor and patient identification.
  
  

Data Transfer Protection:

•   Dictations done via our toll free number or hand helds go into a server   which is located is a high security Server Farm.
•   Protected IDs would be mandatory for accessing the dictation system   and recorded information.
•   The server farm has been evaluated thoroughly for security procedures   and HIPAA compliance.
•   Transcribed reports that are sent out via e-mail carry a 64-bit   encryption through a password protected zip file.
•   The password would have a total of eight characters, three of which   would be numerals. The frequency of changing passwords would be   mutually decided with the client.

Storage Protection:

•   Data is stored in a Data-warehousing server, which is in a secure room   inside the work area.
•   There is absolutely no access to the data-warehousing servers, both   from internal and external networks.
•   Data to the warehouse is transferred through a secure storage device.
•   Data-warehousing room is accessible only by senior officials of the   company, and authorized personnel who are required to carry or   retrieve data from the warehouse.
•   Protected Health Information is stored in the servers for 60 days, or as   requested by the client. After this period the data is purged out and   deleted from the servers.
•   No physical/hard copies of Protected Health Information is made. If   copies are made for specific quality control and audit purpose, we   ensure to destroy the same through a paper shredder.